Our Story

Built on Quiet Confidence
and Personal Care

Jalan Suites was founded on the belief that finding the right home in Singapore should feel considered — not hurried. We are a small, purposeful team committed to that principle in everything we do.

Back to Home

Our Background

A Practice Founded in 2017

Jalan Suites began when two property advisors — with backgrounds in private banking and hospitality management — recognised that Singapore's high-end rental market was underserving the people who mattered most: the tenants.

They saw clients arrive in Singapore with significant budgets, clear preferences, and very little time — yet be presented with properties that required imagination rather than genuinely fitting their lives. The process felt transactional. They believed it could feel entirely different.

From a single office on Cairnhill Rise, Jalan Suites has since assisted over two hundred clients in finding and settling into homes they genuinely love. The team has grown carefully — never sacrificing the attentiveness that defines the work.

Today, we operate across Singapore's most considered residential addresses, from the leafy lanes of Nassim and Ardmore to the quieter parts of Holland and Bukit Timah. Our advisors take pride in their knowledge of each neighbourhood — not just its postcodes, but its character.

200+

Clients Placed

Years in Practice

4.9

Average Rating

Core Services

What Guides Us

Our Mission & Values

Sincerity Over Speed

We take the time to understand before we act. A well-considered introduction takes longer than a quick search — and it produces far better outcomes for everyone involved.

Transparency Always

We do not accept payments from landlords or property owners. Our advice is shaped by your interests alone, and our fees are stated clearly without hidden additions.

Continuity of Care

Our relationship with clients does not end at the lease signing. For those who choose our guardianship service, we remain present — as a steady, informed presence — throughout the tenancy.

The People

Our Team

Small by design. Every client works with an advisor, not an assistant assigned at random. We grow slowly and deliberately.

Rachel Chong

Co-Founder & Senior Advisor

With a background in private wealth management, Rachel leads client relationships with precision and warmth. She has an instinct for understanding what a client genuinely needs, often before they have fully articulated it.

Marcus Tay

Co-Founder & Property Director

Marcus spent a decade in Singapore's hospitality sector before turning his focus to residential advisory. His knowledge of Singapore's private property landscape is wide and carefully maintained through regular, direct engagement with landlords and building managers.

Priya Lakshmanan

Tenancy & Home Guardian Lead

Priya oversees all tenancy formalisation and manages the home guardianship programme. Her methodical attention to detail and calm manner make complex lease situations feel manageable — and her clients often describe her as their first call when anything arises.

How We Work

Standards & Protocols

CEA-Registered Advisors

All our property advisors hold current registration with the Council for Estate Agencies (CEA) in Singapore, ensuring you receive advice that meets the professional standards set by law.

Data Discretion

Client information is held in strict confidence and handled in accordance with Singapore's Personal Data Protection Act. We share nothing without consent — ever.

Conflict-Free Advice

We operate on a client-pay model only. No referral fees, no landlord commissions, and no incentive to recommend one property over another for financial reasons.

Documented Processes

Every step of the tenancy process is documented — from initial viewing notes to the bound tenancy file delivered at move-in. You always have a complete record of what was agreed.

Property Quality Review

We assess each property before including it in any client shortlist. Structural condition, building management responsiveness, and neighbourhood context are reviewed as part of our standard preparation.

Responsive Communication

We commit to responding to all client queries within one business day. For guardianship clients, your advisor is reachable directly during office hours and for emergencies, through an after-hours line.

Residential Advisory Rooted in Singapore

The private rental market in Singapore rewards those who know it well. Pricing, availability, and the unspoken customs of lease negotiation can vary considerably between districts, building types, and individual landlords. Navigating this well takes familiarity that develops only through sustained, direct engagement with the market.

Jalan Suites has cultivated that familiarity across eight years of active advisory work. Our advisors hold detailed knowledge of the Orchard, River Valley, Novena, Holland, and Bukit Timah corridors — as well as the southern waterfront addresses that have attracted growing interest from families and senior professionals seeking space without distance from the city centre.

For corporate relocation teams and HR managers seeking to place incoming talent, Jalan Suites offers a measured, accountable approach. We provide clear documentation at each stage, respect agreed timelines, and communicate proactively when circumstances change.

We'd Be Happy to Introduce Ourselves Properly

A brief conversation is often the most useful starting point. There's no pressure — just a genuine exchange to understand whether we're the right fit for what you need.

Start a Conversation

Built on Quiet Confidenceand Personal Care